70jaya Privacy Policy – How We Handle Your Data

1 Introduction

70jaya ("we", "us", "the Platform") is committed to protecting the privacy of every player who uses our platform. This Privacy Policy explains how 70jaya collects, uses, stores, and protects your personal data when you visit our website, register an account, make deposits, play games, or contact our support team.

We understand that privacy matters deeply to our players in Bangladesh. That's why we've written this policy in plain, straightforward language rather than dense legal text. If you have any questions after reading it, our support team is available 24/7 and happy to help.

This policy should be read alongside our Terms and Conditions and Responsible Gaming Policy, both of which form part of your overall agreement with 70jaya.

2 Data We Collect

70jaya collects personal data in two ways — information you provide directly, and information collected automatically when you use the platform. Here is a breakdown of both categories:

Information you provide directly:

• Full name and date of birth (required for account registration and age verification)
• Email address and mobile number
• Residential address (required for identity verification)
• Payment method details — bKash, Nagad, or Rocket wallet numbers
• Government-issued ID documents submitted during KYC verification
• Communications you send to 70jaya support, including chat logs and emails

Information collected automatically:

• IP address and approximate geographic location
• Device type, operating system, and browser version
• Pages visited on the 70jaya platform and time spent on each
• Game activity, including games played, bet amounts, and session duration
• Login timestamps and account activity logs
• Cookie and tracking data (see Section 6 for full details)

3 How We Use Your Data

70jaya uses the personal data we collect for the following purposes:

• Account management — creating and maintaining your 70jaya account, verifying your identity, and processing login requests.
• Payment processing — handling deposits and withdrawals via bKash, Nagad, and Rocket, and maintaining accurate transaction records.
• Customer support — responding to your queries, resolving disputes, and maintaining records of support interactions.
• Security and fraud prevention — monitoring account activity for suspicious behaviour, detecting unauthorised access, and protecting the integrity of the platform.
• Regulatory compliance — meeting our obligations under applicable gaming and anti-money laundering regulations, including maintaining records as required by law.
• Responsible gaming — monitoring gaming patterns to identify players who may need support, and enforcing self-exclusion or deposit limit requests.
• Platform improvement — analysing aggregated, anonymised usage data to improve the 70jaya platform, fix bugs, and develop new features.
• Marketing communications — sending promotional offers and updates to players who have opted in to receive them. You can opt out at any time.

70jaya does not use your personal data for automated decision-making that produces legal or similarly significant effects without human review.

4 Legal Basis for Processing

70jaya processes your personal data on the following legal grounds:

• Contract performance — processing is necessary to provide the services you've signed up for, including account management and payment processing.
• Legal obligation — certain processing is required to comply with gaming regulations, anti-money laundering laws, and tax reporting requirements.
• Legitimate interests — fraud prevention, platform security, and improving our services represent legitimate interests that justify certain data processing activities.
• Consent — for marketing communications and non-essential cookies, we rely on your explicit consent, which you can withdraw at any time.

5 Data Sharing and Third Parties

70jaya does not sell your personal data. We share data with third parties only in the following limited circumstances:

• Payment processors — bKash, Nagad, and Rocket receive the minimum data necessary to process your transactions. These providers have their own privacy policies and security standards.
• Identity verification providers — third-party KYC services may process your ID documents to verify your identity. These providers are contractually bound to handle your data securely.
• Game software providers — game providers may receive anonymised session data to support game functionality and RNG certification. They do not receive your personal identity information.
• Regulatory authorities — 70jaya may be required to share data with licensing authorities or law enforcement agencies where legally obligated to do so.
• Fraud prevention services — anonymised risk signals may be shared with fraud detection partners to protect the platform and its players.

6 Cookies and Tracking

70jaya uses cookies and similar tracking technologies to operate the platform, remember your preferences, and analyse usage patterns. Here is what we use and why:

• Essential cookies — required for the platform to function. These include session cookies that keep you logged in and security cookies that protect against cross-site request forgery. You cannot opt out of essential cookies.
• Functional cookies — remember your preferences such as language settings and display options. These improve your experience but are not strictly necessary.
• Analytics cookies — help us understand how players use the platform so we can improve it. Data collected is aggregated and anonymised. You can opt out of analytics cookies in your browser settings.
• Marketing cookies — used only if you have opted in to receive personalised promotions. You can withdraw consent at any time via your account settings or browser controls.

You can manage cookie preferences through your browser settings. Note that disabling essential cookies may affect the functionality of the 70jaya platform.

7 Data Retention

70jaya retains your personal data for as long as your account is active and for a period after account closure as required by law and our licensing obligations. Specific retention periods are as follows:

• Account and identity data is retained for a minimum of 5 years after account closure to comply with anti-money laundering regulations.
• Transaction records are retained for 7 years for financial reporting and regulatory compliance purposes.
• Support communications are retained for 3 years after the last interaction.
• Marketing consent records are retained for as long as you remain opted in, plus 2 years after opt-out for compliance purposes.
• Anonymised analytics data may be retained indefinitely as it cannot be linked back to individual players.

When data is no longer required, 70jaya securely deletes or anonymises it in accordance with our data disposal procedures.

8 Your Privacy Rights

As a 70jaya player, you have the following rights over your personal data. To exercise any of these rights, contact our support team at [email protected].

9 Data Security

70jaya takes the security of your personal data seriously. We have implemented a range of technical and organisational measures to protect your data against unauthorised access, loss, or disclosure:

• All data transmitted between your device and 70jaya is encrypted using TLS 1.3.
• Stored personal data is encrypted at rest using AES-256 encryption.
• Access to player data within 70jaya is restricted on a need-to-know basis and logged for audit purposes.
• Our platform undergoes regular security audits and penetration testing by independent security firms.
• Two-factor authentication is available for all player accounts and strongly recommended.
• Our payment processing infrastructure is certified to PCI-DSS standards.

While 70jaya takes every reasonable precaution, no system is completely immune to security risks. If you suspect your account has been compromised, contact our support team immediately and change your password.

10 Children's Privacy

70jaya is strictly an adult platform. We do not knowingly collect personal data from anyone under the age of 18. Our registration process includes age verification steps, and we may request proof of age at any point during your use of the platform.

If we discover that a player is under 18, their account will be closed immediately, all data will be deleted in accordance with our data retention policy, and any deposits made will be reviewed in accordance with applicable regulations. If you believe a minor has registered on 70jaya, please contact us immediately at [email protected].

11 Changes to This Policy

70jaya may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make changes, we will update the "Last Updated" date at the top of this page.

For significant changes that affect how we use your personal data, we will notify registered players by email at least 14 days before the changes take effect. Continued use of the 70jaya platform after the effective date of any changes constitutes your acceptance of the updated policy.

We encourage you to review this policy periodically to stay informed about how 70jaya protects your privacy.

12 Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the way 70jaya handles your personal data, please get in touch with our team:

• Email: [email protected]
• Live Chat: Available 24/7 within your 70jaya account dashboard
• Response time: Data-related requests are handled within 30 days